Improving Deliverability of NAHB Newsletters

If you have subscribed to an NAHB newsletter and have difficulty receiving it, your internal systems may be blocking our communications. You need to set NAHB as an approved sender at your desktop (Step 1), and also have your email administrator set it (Step 2) on your server.

Please keep in mind that different newsletters come from different NAHB email addresses. That means you’ll need to complete Step 1 for each newsletter you wish to receive.

Step 1. Desktop-Level White Listing

First, make sure you have the NAHB return email address of the newsletter you wish to receive. For instance, the Monday Morning Briefing comes from MondayMorning@nahb.mmsend.com.

Microsoft Outlook 2010

1. When Outlook 2010 treats some of your email from valid contacts as junk mail, you can configure it to automatically add the people to whom you send emails to the Safe Senders List.
2. Launch Microsoft Outlook 2010, click the Junk drop-down box under the Home tab and then choose Junk Email Options.
3. From the Junk E-mail Options window, navigate to the Safe Senders tab and check the automatically add people’s e-mail to the Safe Senders List option. You can also add email from addresses or domain names on your Safe Senders List and this will never be treated as junk email.

Microsoft Outlook 2007

1. From your inbox, select a message from the sender you wish to whitelist.
2. Select Actions and then Junk Email.
3. Click Add Sender to Safe Senders List.

Microsoft Outlook 2003

1. From your inbox, select Actions, then select Junk Email and click on Junk Email Options Address Book.
2. Click the Safe Senders tab.
3. Type or cut and paste the NAHB email address into the block area, and then click the OK button.

Gmail

1. Open your Contacts list by clicking Gmail in the top-left corner of your Gmail page, then choose Contacts. Contacts are also available at www.google.com/contacts.
2. Click the New Contact button in the top-left corner.
3. Enter the NAHB email address in the appropriate fields. Any information you add will save automatically.

AOL

1. From your mailbox screen, click on the drop-down arrow to the right of the ‘Mail Options’ and then click on Address Book.
2. Click the Add button (Add Contact for version 8.0).
3. Type in or cut and paste the NAHB email address into the ‘Screen Name’ block and then click Save.

Hotmail

1. Select the Options links in the upper right of the screen.
2. Click on Junk Email Protection.
3. Click on Safe List.
4. Type in or cut and paste the NAHB email address into the box and then click Add.

Yahoo

1. From your mailbox screen, click on the drop-down arrow to the right of the ‘Addresses’ and then click on Add Contact.
2. Type in or cut and paste the supplied return email address into the email box and then click Save.

MSN 8

1. Click on Email settings.
2. Click on the Junk Mail link.
3. Click on Safe List.
4. Click on Add an item to this list.
5. Type in or cut and paste the NAHB email address into the Safe List box and then click Add.

MSN 9

1. Click on Settings: Email | Junk email.
2. Click on the Junk Email Guard link.
3. Click on Safe List.
4. Type in or cut and paste the NAHB e-mail address into the Safe List box and then click Add.

Step 2. Server Level White Listing

Forward the following information to your email administrator and ask him or her to list this NAHB email service provider as an approved sender:

• Email Service Provider: Real Magnet (www.realmagnet.com)
• The sending server is either: 66.70.82.40 or 64.106.137.140 OR one of the following: 209.18.70.1 through 209.18.70.254.

All of the above IPs are sub-domains of magnetmail.net (mail*.magnetmail.net)

The return path is: mmreturn@magnetdev.com (66.70.25.24).

If you have a private IP address, you may also contact MagnetMail’s customer support at (301) 652-4025.